¶ Recovery & repair guides
Locate existing projects, fill mesh holes or address a model-specific update issue.
Back up accessible projects before making changes. These guides are not for deleted-file recovery.
¶ Existing project files
Back up or migrate complete project filesCrealityScan · locate project folders, back up or migrate and import on another computer. Copy requires v4.3.1+; check version compatibility and save paths. Not deleted-file recovery.opens in a new tab↗
Find & copy existing phone projectsiPhone / Android · locate and share saved CrealityScan project files. Not deleted-file recovery.opens in a new tab↗
¶ Mesh repair
¶ Model-specific updates
¶ Still need help?
Tell the official support team what happened and include the details you have collected.