This prompt indicates that during the printing process, the external spool filament is in use. If you need to switch to CFS for printing, you must first unload the current external spool filament. Specific situations include:
Manual filament unloading: Users need to manually click unload to ensure the external spool filament is completely removed.
Check extruder status: Confirm whether there is broken filament in the extruder and address it.
Reinitiate printing: After unloading the external spool filament and addressing any filament in the extruder, start the CFS print job again.
Check the status of the filament break detector: Verify if the filament detection is working properly. Under normal conditions, when the filament detection board detects filament, the indicator light should turn blue.
Click the "Unload" button on the screen to completely remove the external spool filament.
Check if there is still external spool filament or broken filament in the extruder.
Address any broken filament, ensuring the extruder is in normal working condition.
After confirming the CFS filament is ready, reinitiate the print job.
Unplug the CFS communication cable and turn on the machine. Check if the filament detection icon on the main interface appears normal.
Note: When no filament is detected, the filament break detection will be displayed (K2 Plus/Creality Hi have the same filament break detection icon). Please refer to the image below. When filament is detected, this icon will not be shown on the screen.
If it is confirmed that the filament break detection is falsely triggering, the filament detection module needs to be replaced. If the error persists after replacing the filament detection module, the nozzle board needs to be replaced.
Replace Creality Hi Filament break detection
Replace K2 Plus Filament Break Detection
Replace K2 Plus Hotend Circuit Board
Replace Creality Hi Replace Nozzle board
Unload the external spool filament before using CFS filament: K2 Plus Use Spool Holder to load/unload/replace Filament
If filament is broken inside the extruder, follow the procedure Troubleshooting for K2 Plus Jammed Filament