1. What are the core advantages of the Sermoon P1S compared with previous scanners?
Answer: The Sermoon P1S is an all-in-one, standalone 3D scanner with a built-in operating system and touchscreen. Compared with traditional scanning solutions, its core advantages include:
2. What is the difference between Sermoon P1 and Sermoon P1S?
Answer:
3. Is the Sermoon P1S easy to use?
Answer: The Sermoon P1S is very beginner-friendly and lowers the barrier to professional 3D scanning:
4. What are the recommended use cases for the Sermoon P1S?
Answer: The Sermoon P1S has a built-in CPU and GPU, so it can complete scanning and data processing without an additional PC. With a 6-inch HD touchscreen and a lightweight body, it is ideal for users who need portability, on-site operation, and large-size scanning. It is suitable for the following scenarios:
5. What working modes does the Sermoon P1S support? Does it support standalone scanning?
Answer: The Sermoon P1S supports three working modes: standalone, wireless connection to a PC, and wired connection to a PC. In standalone mode, it can scan without being connected to a computer.
6. What should I note when using the Sermoon P1S for wireless scanning?
Answer: To ensure stable wireless scanning, keep the scanner within 5 meters of the computer, preferably within 3 meters. Beyond this distance, the signal will gradually weaken and the connection may drop. In addition, if there are many wireless networks or other wireless devices in the working environment, the actual stable transmission distance may be further reduced.
7. How many frames can the Sermoon P1S capture in one scan?
Answer: When connected to PC, up to 60,000 frames in blue laser line mode and up to 20,000 frames in infrared mode.
In standalone mode, up to 40,000 frames in blue laser line mode and up to 20,000 frames in infrared mode.
8. Does the Sermoon P1S have a built-in battery? What is its battery life?
Answer: The Sermoon P1S has a built-in 3300mAh lithium battery and comes with an additional spare battery. A single battery provides up to 2 hours of battery life.
9. Does the Sermoon P1S need internet access to work?
Answer: No. The Sermoon P1S does not need to be connected to the internet to work. It only needs an internet connection for device upgrades.
10. Can I load other Android apps onto the Sermoon P1S?
Answer: No, Sermoon P1S does not support installing other apps.
11. Does the Sermoon P1S support post-processing such as fusion, registration, meshing, and color mapping on the device itself?
Answer: Yes. The Sermoon P1S has a built-in CPU and GPU, so it can perform data capture and processing without an additional PC, including fusion, editing, alignment, meshing, color mapping, and calibration.
12. How do you transfer models from the Sermoon P1S to third-party software for editing?
Answer: Connect the Sermoon P1S to a computer using the original USB cable, or connect the computer to the device hotspot. Then open the Project Import function in the PC software and export the model. The exported model can then be imported into supported third-party software for editing.
13. What is the supported object size range for scanning?
Answer: The Sermoon P1S supports scanning objects from 5 × 5 × 5 mm to 4000 × 4000 × 4000 mm.
14. Can I use the Sermoon P1S outdoors?
Answer: Yes. The Sermoon P1S also performs well outdoors. It comes with a detachable infrared filter as standard:
15. Can the 3D data scanned by the Sermoon P1S be used for 3D printing?
Answer: Yes. The Sermoon P1S supports exporting STL files. After scanning, you can export a closed STL model and import it into slicing software for 3D printing.
16. Does the Sermoon P1S support Gaussian Splatting?
Answer: The textured project files scanned by the Sermoon P1S support Gaussian Splatting, but Gaussian Splatting generation must be done on a PC, and the GPU must be an RTX 2060 or higher.
17. What are the dimensions and weight?
Answer: The Sermoon P1S measures 209 mm × 129 mm × 53 mm and weighs 807 g (including the battery).
18. Does the Sermoon P1S support marker-free blue laser scanning?
Answer: Yes. The Sermoon P1S supports marker-free blue laser scanning when connected to a computer via USB cable.
1. What is the scanning frame rate of the Sermoon P1S?
Answer: In standalone mode, the Sermoon P1S supports up to 60 FPS in blue laser line mode and up to 20 FPS in infrared structured light mode. When connected to a PC, it supports up to 100 FPS in blue laser line mode and up to 30 FPS in infrared structured light mode. The actual frame rate depends on the object being scanned and the configuration of the PC running the software.
It is recommended to use a computer that meets the recommended performance requirements..
2. What are the computer system requirements for P1S?
Answer:
| Platform | Recommended Configuration | Minimum Configuration |
|---|---|---|
| Windows | Operating System: Windows 10/11 (64-bit) Processor: Intel Core i7 13th Gen or later Graphics: NVIDIA GeForce RTX 4060 (8 GB VRAM) or higher Memory: 32 GB or more |
Operating System: Windows 10/11 (64-bit) Processor: Intel Core i7-Gen7 Graphics: NVIDIA graphics card (6 GB VRAM) Memory: 16 GB or more |
| macOS | Operating System: macOS 14 or later Processor: Apple M3 or later Memory: 32 GB or more |
Operating System: macOS 12 or later Processor: Apple M2 Memory: 16 GB or more |
3. What is the scanning accuracy of the Sermoon P1S?
Answer: In blue laser line mode, the maximum accuracy is up to 0.02 mm, and the volumetric accuracy is up to 0.02 mm + 0.08 mm/m. In infrared structured light mode, the maximum accuracy is up to 0.075 mm, and the volumetric accuracy is up to 0.075 mm + 0.1 mm/m.
4. What data cable does the P1S use for PC connection, and what is its length?
Answer: P1S connects to a computer via a USB 3.0 Type-C data cable. A 2-meter USB Type-C cable is included in the package.
5. Does the Sermoon P1S come with a charger? How do I charge it? Does it support fast charging?
Answer: The Sermoon P1S does not come with a charger; a Type-C charging cable is included. The device supports PD3.0 fast charging. We recommend using a charger with a Type-C output port that supports PD3.0 and has a power output of 30W or above. To charge, simply connect the charger using the Type-C cable.
6. How long does it take to fully charge the battery?
Answer: The P1S battery supports two charging methods: charging via the device’s Type-C port or removing the battery to charge it separately.
1. Can the scanned data be exported directly as an STP file?
Answer: The scanning software does not directly support exporting models in STP (quad mesh) format. You can convert the data to STP using third-party design software (such as Geomagic Wrap, Geomagic Design X, or QuickSurface). However, direct conversion usually results in surface structure issues; reverse modeling is recommended to obtain a standard CAD model.
2. Does the software support dimensional inspection of the scanned data?
Answer: Yes. CrealityScan provides basic measurement tools for scanned models. You can export the scanned model as an STL file and import it into third-party software (e.g., Geomagic Control X, PolyWorks, QuickSurface) for detailed dimensional inspection.
3. Which file formats can CrealityScan export? Are the scan data compatible with other reverse engineering software?
Answer: The software supports exporting data in ASC, OBJ, PLY, 3MF and STL formats. These are compatible and can be imported into other reverse engineering software (such as QuickSurface, Geomagic Design X, UG, Catia, etc.).
4. What is the difference between using the Sermoon P1S in standalone mode and using it with CrealityScan on a PC?
Answer: The main differences are as follows:
In standalone mode, the P1S can complete scanning and data processing without a PC, offering greater portability. PC mode is better suited for scenarios that require higher frame rates and marker-free scanning.
1. Unboxing Checklist.
Answer: After unboxing, please check and prepare as follows:
2. Pre-use Precautions.
Answer: Before use, make sure the battery level is above 30%. It is recommended to update the device to the latest version before use.
3. Sermoon P1S won't power on.
Answer: The battery may be too low to power on. Please charge it with the original data cable and a 30W fast charger for 15 minutes, then try turning it on again.
4. The Sermoon P1S freezes or crashes after startup.
Answer: Try restarting the device. If the issue persists, please contact customer support at cs@creality.com.
5. What should I do if I forget my password?
Answer: If you forget your password, please refer to the tutorial “How to Reset the Password on Sermoon P1” and contact customer support at cs@creality.com to reset it.
6. How do I connect Sermoon P1S to PC software?
Answer:
7. What should beginners scan first?
Answer:
8. How do I scan dark, reflective, or transparent objects?
Answer: We recommend using the blue laser line scanning mode. This mode concentrates the laser energy more effectively and performs well on black, dark, and other low-reflectance parts, helping overcome the difficulty of imaging dark objects. For very dark or highly reflective objects, apply a suitable amount of scanning spray. For transparent or semi-transparent objects, scanning spray is required.
For detailed steps, refer to “How to Scan Black/Reflective/Transparent Objects”
9. The device gets noticeably hot during scanning.
Answer: If the scanner runs for a long time, heat generation under high-load processing is normal. Make sure the ventilation holes are not blocked, and avoid using the device in high-temperature environments.
10. What should I do when some areas are difficult to scan and result in holes in the model?
Answer: For accessible areas to the scanner's camera, try slowing down the scanning speed or turning the object to scan from different angles to improve data coverage. If certain regions cannot be captured due to occlusion or limitations of the stereo camera’s field of view, they cannot be reconstructed through scanning. In such cases, you can use the “Hole Filling” function in the software to automatically repair missing areas in the model.
11. The device lags or crashes when processing large models.
Answer: Check whether the scan data is too large. Due to the memory limitations of the Sermoon P1S, lag may occur when the data is too large. We recommend importing the file to a PC that meets the recommended performance requirements. For details, refer to “How to Share Project Files on Sermoon P1”
12. The computer cannot detect the device.
Answer: Check whether you are using the original data cable, and try a different Type-C port on the PC (preferably a native port on the rear motherboard) to rule out insufficient power or a damaged port.
13. Project file transfer is slow.
Answer:
14. The P1S hotspot cannot be found or connected over wireless.
Answer: Check whether the PC supports Wi-Fi 6 or above, and make sure the PC is connected to the Sermoon P1S hotspot. Temporarily disable the PC firewall for testing, and add CrealityScan to the trusted list. On the P1S screen, confirm that Wireless Connection is enabled. For details, refer to the Scanner Connection Troubleshooting guide.
15. The project file fails to open on the PC.
Answer: Check whether the PC software and P1S versions are compatible. We recommend updating both the device and the PC software to the latest versions. If the file transfer was interrupted, the file may be corrupted; try transferring the file again.
16. Does P1S support scanning while charging?
Answer: Yes, P1S supports scanning while charging.
17. Why is there no scanning preview on the device screen when connected via USB?
Answer: This is normal behavior. In USB wired connection mode, the real-time scanning preview is displayed on the software interface on your computer, not on the scanner's screen.
18. Can P1S be powered via a USB cable from the computer without installing the battery?
Answer: No, P1S requires a battery to operate.
19. Why is there blue light but no laser lines when scanning?
Answer:
If blue light is visible but no laser line appears, check the following:
Note: Do not place objects on the calibration board for scanning; The dots on the calibration board cannot be used as markers. The calibration board is a precision instrument and must be stored properly.
20. When are markers required, and how should they be used?
Answer:
In Blue Line Laser marker mode, markers are required to assist tracking. They should be randomly and evenly distributed on the object surface to ensure stable scanning.
The Blue Line Laser marker-free scanning is only supported when the scanner is connected to a computer via USB cable.
For detailed instructions, please refer to:
Guidelines for Using Markers
21. In blue laser line scanning mode, can the laser line type be switched during scanning?
Answer: Yes. During scanning, you can quickly switch it by double-pressing the Start/Pause physical button. You can also swipe inward from the right edge of the screen to open the scan settings window and switch the laser line type.
22. Calibration is slow or fails. What could be the cause?
Answer: Please use the dedicated calibration board for the P1S and do not use boards designed for other models. Place the calibration board as shown in the software, and make sure it is oriented correctly.
The calibration feature has been continuously updated and optimized, and now provides a simple step-by-step guided process. If calibration still fails, follow the on-screen visual guide and try again.
23. How do I use the calibration board, and how often should I calibrate?
Answer: We recommend calibrating after long periods of non-use (e.g., three months), after the device has been bumped or dropped, or after a device version update. If high scanning accuracy is required, calibrate before scanning.
To calibrate, go to the Calibration screen on the Sermoon P1S, scan the QR code on the calibration board, tap Start Calibration, and follow the on-screen animation prompts.
24. What precautions should be taken when storing a calibration board?
Answer: After each use, please carefully place the calibration board back in the box and store it properly. Do not contaminate, scratch, or squeeze the calibration board with heavy objects to avoid loss or damage to the calibration board.