1. What is the maximum working area of the device?
Flat engraving: 175 mm × 175 mm
UV internal engraving: 70 mm × 70 mm
2. What type of laser sources does the device use?
20W Blue Diode Laser Semiconductor laser Wavelength: 445 nm ±15 nm Spot size: approx. 0.12 mm × 0.14 mm
40W Blue Diode Laser Semiconductor laser Wavelength: 445 nm ±15 nm Spot size: approx. 0.14 mm × 0.18 mm
20W Fiber Laser Fiber laser Wavelength: 1064 nm ±5 nm Spot size: approx. 0.05 mm
60W MOPA Laser Fiber laser Wavelength: 1064 nm ±5 nm Spot size: approx. 0.05 mm
5W UV Laser Solid-state laser Wavelength: 355 nm ±2 nm Spot size: approx. 0.014 mm
3. What happens if the power is cut off during operation?
If a power outage occurs during an engraving task, once power is restored, the Z-axis will automatically return to zero position.
4. Why does the pattern fail to engrave properly or appear very shallow?
Please ensure that the correct focal distance is set according to the material being engraved, and that power, speed, and number of passes are properly configured.
5. Why does the engraving look distorted or uneven?
Place the machine on a stable, level surface and avoid vibration during operation.
6. Why is the engraving incomplete or inconsistent?
Make sure the material is uniform and check that the field lens and galvo lenses are clean.
7. Can engraving damage the work platform?
Yes, when engraving thin materials. Place a metal plate or honeycomb/knife-edge board under the workpiece for protection.
8. Why do the internal lights turn off during auto-focus?
The lights are dimmed temporarily to avoid interference with camera-based auto-focus measurement. They turn back on automatically after focusing.
9. Why does the device not respond after powering on?
Check:
Power cable connection
Power outlet
Power switch
Emergency stop and safety lock
10. Do I need to wear safety goggles?
The device has a fully enclosed, safety-interlocked design, but wearing protective goggles is recommended.
11. Does the material need to be placed in the center?
Yes. Center placement ensures best engraving and cutting accuracy, especially for cutting.
12. Why does the laser fail to start after hot-plugging the laser module, powering on without a laser installed, or frequently plugging/unplugging the laser during the 15-second quick-release process?
This is a built-in safety protection. When the machine is powered on, the system continuously monitors the laser module connection status. If the system detects hot-plugging, powering on without a laser module installed, or frequent plug/unplug actions, it will automatically cut off power to the laser to prevent circuit failure or component damage.
After this protection is triggered, simply reinserting the laser module will not restore operation. Please follow these steps:
Turn off the main power switch and disconnect the power adapter.
Ensure the laser module is properly installed.
Reconnect the power and restart the device.
Normal operation will then be restored.
1、1. What non-transparent materials can the Falcon T1 engrave or cut?
（1) Blue Diode Laser (Semiconductor):
Engraving: Paper, wood, leather, MDF, stainless steel, some dark opaque acrylics, bamboo, fabric, slate
Cutting: Paper, wood, leather, MDF, felt, some dark opaque acrylics
（2）Infrared Fiber Laser:
Engraving: Stainless steel, aluminum, brass, silver, plastics, platinum, titanium, gold, laser photo paper, leather, dark acrylic, slate
Cutting: Brass, stainless steel, aluminum, laser photo paper, leather
（3）UV Solid-State Laser:
Engraving: Glass (transparent & non-transparent), crystal, acrylic, wood, metal, leather, plastic, rubber, silicone, ceramic
Cutting: Plastics (PE, PP, EVA, PET), fabric, leather, paper, wood
2. What is the maximum metal cutting thickness with the 20W fiber laser?
Up to 0.5 mm for brass, stainless steel, aluminum, etc. (Multiple passes required)
3. What is the maximum metal cutting thickness with the 60W MOPA laser?
Up to 1 mm for brass, stainless steel, aluminum, etc. (Multiple passes required)
4. Can I engrave on curved surfaces?
Yes, but the curvature and engraving area should be limited.
Large curved surfaces may cause slight distortion.
5. Can I engrave reflective or transparent materials like ceramic or glass?
Engraving highly reflective surfaces (such as mirror-finish metals) is not recommended, as reflected laser light may damage the laser module.
6. Why do different colors of the same material produce different results with the same G-code?
Different colors absorb and reflect laser energy differently. Adjust power and speed settings for each color to achieve consistent results.
7. Do I need an air purifier?
Yes. We strongly recommend using an air purification system, especially when engraving or cutting materials like wood or acrylic, which can release harmful gases and strong odors.
8. Why is the laser output sometimes uneven?
After long periods of use, heat buildup may cause laser power fluctuation. Pause the machine for 30 minutes to cool down, or operate in an environment between 20–30°C.
9. What is the recommended operating temperature?
Operating range: 5–40°C
Optimal range: 20–30°C
10. Why are there burn marks on the back of the material after cutting?
When cutting wood, place a knife-edge board or honeycomb panel underneath to significantly reduce burn marks.
11. How do I clean the laser module and field lens?
Use a lint-free cloth lightly moistened with alcohol and a rubber air blower. Wipe gently in one direction only, as the laser module and field lens are delicate and can be easily scratched.
1、What software does the device support?
Falcon Design Space (Free) – Real-time device control via USB cable or offline control using a TF card
LaserGRBL (Free) – Real-time device control via USB cable
LightBurn (Paid) – Real-time device control via USB cable or offline control using a TF card
LightBurn Pricing: LightBurn offers a 30-day free trial. License pricing can be found on the official LightBurn website.
2. Where can I download these software programs?
Falcon Design Space (PC / App): https://www.craftseek.com/download
LaserGRBL: https://lasergrbl.com/download/
LightBurn: https://lightburnsoftware.com/pages/trial-version-try-before-you-buy
3. What file formats are supported by the software?
Falcon Design Space: png / jpg / jpeg / svg / dxf, etc.
LaserGRBL: png / jpg / jpeg / gif / svg, etc.
LightBurn: png / jpg / jpeg / gif / tif / tiff / tga / ai / pdf / sc / dxf / hpgl / plt / rd / svg, etc.
4. Where can I find software tutorials?
Falcon Design Space: https://wiki.creality.com/zh/laser-engraver/software-manual
LaserGRBL: https://lasergrbl.com/usage/
LightBurn: https://lightburnsoftware.github.io/NewDocs/
5. What should I do if Windows 7 cannot recognize the COM port of the engraver?
Unzip the Drivers for Win7 folder included in the accessory files. Open Device Manager and install the driver manually.
6. What should I do if the software does not respond or fails to connect when controlling the device via USB cable?
Make sure you are using the original USB cable and that it is securely connected.
Ensure the cable is connected to the PC-labeled port on the side of the machine.
For macOS users: please use a USB hub with a USB-A port or a USB-A to USB-C adapter.
Make sure the engraver’s COM port is not being used by other software.
Restart both the device and the software.
If the issue persists, please record a short video showing the connection process and send it to customer support along with your system information and software version.
7. The device cannot read the USB flash drive. What should I do?
The USB flash drive may be damaged or the file format may be incorrect. Please ensure the files are placed in the root directory of the USB drive.
8. The device’s Wi-Fi connection frequently disconnects or fails to connect.
This may be caused by weak or unstable Wi-Fi signals. We recommend using a USB cable connection instead.
9. Unable to log in
Please check whether the account information is correct, reopen the login page, and refer to the following guide to resolve the issue:
https://wiki.creality.com/en/laser-engraver/Steps-to-fix-login-failure