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Note: Only A1pro, T1, and A1c devices support Wi-Fi connection.
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Problem Description
If you have already configured a Wi-Fi network for your Falcon laser device, but it still doesn't appear in the device list.
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Troubleshooting
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① Check if your computer and Falcon device are connected to the same Wi-Fi network.
If not, connect your computer and device to the same Wi-Fi network.
If they are on the same network, reopen the Wi-Fi search window.
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② Enter the IP address to connect.
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③ Check network status
If the network signal is weak, please switch to a network with a stronger signal.
Place the Falcon device as close to the router as possible.
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④ Disable VPN and firewall
VPNs, firewalls, and antivirus software on your computer can interfere with the ability of Falcon devices to connect to your computer via Wi-Fi. Please disable these features on your computer and then restart the software and device.
