¶ Tips
In the event that any of the problems arise and cannot be resolved:
- Please visit https://www.crealitycloud.com/product, click “Products" and select the right model, and then click “Related" to view the tutorials on after-sales service;
- Or directly contact our after-sales service center via online service channels (See How to get the official Creality service).
¶ Equipment Maintenance
¶ Platform plate removal and maintenance
- a. When printing is finished, wait for the platform plate to cool before removing the printing platform with the model attached;
b. Slightly bend the platform with both hands to separate the model from the platform.
- If there are residual filaments on the platform plate, scrape them off lightly with a blade and print again.
- If the first layer of the model is not properly glued, it is recommended to apply solid adhesive evenly on the surface of the platform plate before preheating for printing
- Tips:
- The printing platform is not easy to bend too large in daily use, and it is impossible to prevent deformation from being unusable;
- The printing platform is a perishable part, and it is recommended to replace it regularly to ensure that the first layer of the model sticks properly.
¶ Screw and smooth shaft lubrication
It is recommended to purchase your own lubricant and regularly lubricate and maintain the screw and smooth shaft.
¶ Nozzle Replacement
- Remove the silicone protective cover
- Remove the old nozzle
- Mount a new nozzle
- Mount the silicone protective cover
Warnings:
- To replace the nozzle, you need to preheat the nozzle first;
- Prevent scalding when replacing nozzles which are hot;
- Use a tool to hold the heating block in place when removing the nozzle to avoid damage to the components.
¶ Troubleshooting
¶ Equipment Parameters
