1. What are the core advantages of Pika compared to previous scanners?
Answer: The core advantages of Pika are reflected in the following four aspects:
2. How fast is Pika's scanning speed?
Answer: The scanning frame rate varies depending on the connected device:
3. Is Pika easy to use? Does it support wireless connection?
Answer: Pika is ideal for beginners who are new to 3D scanning.
4. What are the recommended use cases for Pika?
Answer:
Pika is easy to operate, requires no complex connections, and allows you to quickly obtain 3D assets. It is suitable for the following three scenarios:
Creative Design & Content Creation
5. What should I keep in mind when using Pika for wireless scanning?
Answer: To ensure a stable wireless scanning experience, we recommend keeping the scanner within 3 meters of the computer. Beyond this distance, the signal may gradually weaken and the connection may become unstable or disconnect. In environments with heavy Wi-Fi traffic or other sources of wireless interference, the effective transmission range may be reduced further.
6. Does Pika have a built-in battery? How long does the battery last?
Answer: Pika has a built-in 3350mAh rechargeable lithium battery and comes with an additional spare battery included in the box. A single battery provides a maximum battery life of up to 90 minutes.
7. Can Pika be used outdoors?
Answer: Yes. Pika performs well outdoors and comes with detachable NIR filters as standard:
8. What object sizes does the Pika support for scanning?
Answer: Pika supports scanning objects from 10mm to 2000mm.
9. How does the Pika perform when scanning black objects?
Answer: Pika is equipped with a Blue Line Laser Scanning Mode, which concentrates energy more effectively. It performs exceptionally well when scanning black or dark-colored parts, significantly improving scan quality on dark materials.
10. Does Pika use the blue line laser or the infrared structured light technology?
Answer: Pika is equipped with both 7-line Parallel Blue Lasers and Infrared Structured Light:
11. Does Pika support marker-free scanning with blue line lasers?
Answer: Yes. Pika supports marker-free laser scanning when connected to a computer via a USB data cable.
12. What can I do with the built-in touchscreen?
Answer: Pika features a 3-inch touchscreen that provides an intuitive and convenient user experience.
13. Does the Pika come with a protective case?
Answer: No. Pika does not include a protective case. As a precision optical device, Pika should be handled carefully to avoid accidental drops or impacts. The device comes with a lanyard; it is recommended to wear it on your wrist during use to prevent accidental drops.
14. What are Pika's dimensions and weight?
Answer: Pika's dimensions are 100mm × 60mm × 35mm, and it weighs 260g (including the battery).
15. Can Pika perform standalone scanning? (without a phone/PC)?
Answer: No, Pika does not support standalone scanning. It must be connected to a phone or computer. Its built-in battery and touchscreen, along with Wi-Fi connectivity, allow easy connection to the software for scanning. Once connected, most scanning operations can be controlled directly from the scanner, minimizing the need for continuous interaction with the computer or mobile device.
1. What is the Pika's frame rate?
Answer: Pika's Blue Line Lasers can reach up to 110 FPS on PC, and up to 30 FPS for Infrared Structured Light. On mobile, the Blue Line Lasers reach up to 40 FPS, and Infrared up to 20 FPS. Actual frame rates depend on the scanned object, the device running the software (phone/PC), and the data transmission interface speed (e.g., USB 2.0 is slower than USB 3.0). It is recommended that customers use devices that meet the recommended performance requirements.
2. Which phone models are compatible with the Creality Pika 3D Scanner?
Answer:
| Platform | Recommended Configuraction | Minimum Configuraction |
|---|---|---|
| Android | Operating System: Android 10.0 or later Processor: Qualcomm Snapdragon 8 Gen 4 or later Memory: 12 GB or more |
Operating System: Android 10.0 or later Processor: Qualcomm Snapdragon 8 Gen 2 or later Memory: 8 GB or more |
| iOS | Operating System: iOS 15 or later Processor: Apple A18 or later Memory: 8 GB or more |
Operating System: iOS 15 or later Processor: Apple A15 or later Memory: 6 GB or more |
Recommended phone model examples: Samsung S26 series, Xiaomi 17 series, OPPO Find X9 Ultra, Honor Magic 8 Pro (Android); iPhone 16 Pro (iOS).
Lowest configuration examples: Samsung S23 Ultra, Xiaomi 15 series (Android); iPhone 14 (iOS).
3. What are the computer system requirements for Pika?
Answer:
| Platform | Recommended Configuration | Minimum Configuration |
|---|---|---|
| Windows | Operating System: Windows 10/11 (64-bit) Processor: Intel Core i7 13th Gen or later Graphics: NVIDIA GeForce RTX 3060 (8 GB VRAM) or higher Memory: 32 GB or more |
Operating System: Windows 10/11 (64-bit) Processor: Intel Core i7-Gen7 Graphics: NVIDIA graphics card (6 GB VRAM) Memory: 16 GB or more |
| macOS | Operating System: macOS 14 or later Processor: Apple M3 or later Memory: 32 GB or more |
Operating System: macOS 14 or later Processor: Apple M2 Memory: 16 GB or more |
4. What data cable does the Pika use for PC connection, and what is its length?
Answer: Pika connects to a computer via a USB 3.0 Type-C data cable.
A 2-meter USB Type-C cable is included in the package.
5. What is the scanning accuracy of Pika?
Answer: In 7-line Parallel Blue Laser mode, the maximum accuracy reaches up to 0.03mm. In Infrared Structured Light mode, the maximum accuracy reaches up to 0.1mm.
6. Does Pika come with a charger, and how do I charge it?
Answer: Pika does not include a charger. It comes with a USB Type-C charging cable. It is recommended to use a 5V/3A power adapter for charging.
7. How long does it take to fully charge the battery?
Answer: Pika battery supports two charging methods: charging via the device's USB port or removing the battery to charge it separately.
1. Can the scanned data be exported directly as an STP file?
Answer: The scanning software does not directly support exporting models in STP (quad mesh) format. You can convert the data to STP using third-party design software (such as Geomagic Wrap, Geomagic Design X, or QuickSurface). However, direct conversion usually results in surface structure issues; reverse modeling is recommended to obtain a standard CAD model.
2. Does the software support dimensional inspection of the scanned data?
Answer: Yes. CrealityScan provides basic measurement tools for scanned models. You can export the scanned model as an STL file and import it into third-party software (e.g., Geomagic Control X, PolyWorks, QuickSurface) for detailed dimensional inspection.
3. Which file formats can CrealityScan export? Are the scan data compatible with other reverse engineering software?
Answer: The software supports exporting data in ASC, OBJ, PLY, and STL formats. These are compatible and can be imported into other reverse engineering software (such as QuickSurface, Geomagic Design X, UG, Catia, etc.).
4. What AI features does Pika offer?
Answer:
Pika supports the following AI functions on the PC version of CrealityScan:
1. The software cannot connect to Pika. What should I do?
Answer: Please ensure the switch on the side of the Pika is toggled to the correct position (USB connection or Wi‑Fi connection).
2. How do I connect Pika to the PC software?
Answer:
3. Can Pika be connected directly to a phone via a USB cable?
Answer: Yes. Pika supports USB connection to Android devices only.
iOS devices (iPhone/iPad) do not support USB connection.
4. Can Pika be connected to multiple phones/computers at the same time?
Answer: No. Only one device can be connected to Pika at a time for scanning. When one device is scanning, other devices will show the scanner as "disconnected".
5. Why can't my phone access the Internet after connecting to Pika Wi-Fi?
Answer: Pika broadcasts a Wi-Fi network that does not have internet access. Therefore, when your phone is connected to Pika’s Wi-Fi, it will be disconnected from the internet. Some smartphones support simultaneous use of Wi-Fi and mobile data, allowing continued internet access while connected.
6. How do I use the calibration board, and how often should I calibrate?
Answer: It is recommended to calibrate after prolonged inactivity (e.g., one month) or if the device experiences a physical impact. You can connect the Pika to your computer, open Creality Scan, go to the Calibration interface, click "Start Calibration", and follow the on-screen animation prompts to finish the calibration.
7. Calibration is very slow or fails. What is the reason?
Answer: The current calibration process has been iteratively optimized to be simple and step-by-step. If calibration still fails, please check if the position matches the instructions. Refer to the official guide: https://wiki.creality.com/zh/3d-scanner/crealityscan/calibration
8. What should beginners scan first?
Answer:
9. Why is there blue light but no laser lines when scanning?
Answer:
If blue light is visible but no laser line appears, check the following:
Note: Do not place objects on the calibration board for scanning; the dots on the calibration board cannot be used as markers. The calibration board is a precision instrument and must be stored properly.
10. When are markers required, and how should they be used?
Answer:
In Blue Line Laser marker mode, markers are required to assist tracking. They should be randomly and evenly distributed on the object surface to ensure stable scanning.
The Blue Line Laser marker-free scanning is only supported when the scanner is connected to a computer via USB cable.
For detailed instructions, please refer to:
https://wiki.creality.com/en/3d-scanner/tutorials/general/marker
11. Does Pika support scanning while charging?
Answer: Yes, Pika supports scanning while charging.
12. Why is there no scanning preview on the device screen when connected via USB?
Answer: This is normal behavior. In USB wired connection mode, the real-time scanning preview is displayed on the software interface on your computer, not on the scanner's screen.
13. Can Pika be powered via a USB cable from the computer without installing the battery?
Answer: No, Pika requires a battery to operate.
14. Can I use third-party batteries with Pika?
Answer: We recommend using the original Creality battery. Third-party batteries may not be fully compatible with Pika and could fail to power the device or affect its performance.
15. Pika won't turn on or keeps restarting repeatedly. What should I do?
Answer: This issue is usually caused by a depleted battery. Please connect the Pika to a 5V/3A power source and charge it for a while before turning it on again. Alternatively, try replacing the battery.
16. How can I achieve better model details?
① Use Blue Line Laser Mode whenever possible, as it provides higher accuracy and detail than Infrared Mode.
② Adjust the IR camera exposure during scanning to maintain proper exposure. In Blue Line Laser Mode, you should also adjust the laser intensity as needed.
③ Maintain the optimal scanning distance. As long as tracking remains stable, keeping the scanner closer to the object generally captures finer details.
④ During point cloud optimization, use a smaller Point Distance. For small objects, a value of 0.1 mm is recommended.
⑤ During meshing, ensure that the number of mesh faces is sufficiently high to preserve model details.
For more scanning tips, please visit: https://wiki.creality.com/en/3d-scanner
17. How to scan the bottom of an object?
In Blue Line Laser Mode, if the markers are attached only to the object's surface, wait until all accessible areas except the bottom have been scanned, then pause the scan and turn the object over. Point the scanner at a previously scanned area, and once tracking is restored, continue scanning. If markers are also attached to the tabletop or other fixed surroundings, you will need to perform two or more separate scans and merge them using the alignment feature.
In Infrared Mode, tracking is based on the object's geometry or texture. Pause the scan, turn the object over, and point the scanner at a previously scanned area. Once tracking is restored, continue scanning.
18. What should I do when some areas are difficult to scan and result in holes in the model?
Answer: For accessible areas to the scanner's camera, try slowing down the scanning speed or turning the object to scan from different angles to improve data coverage. If certain regions cannot be captured due to occlusion or limitations of the stereo camera’s field of view, they cannot be reconstructed through scanning. In such cases, you can use the “hole filling” function in the software to automatically repair missing areas in the model.
19. What precautions should be taken when storing a calibration board?
After each use, please carefully place the calibration board back in the box and store it properly. Do not contaminate, scratch, or squeeze the calibration with heavy objects to avoid loss or damage to the calibration board.