K1C/K1 Max/K2 Plus
This prompt is triggered during the Z-axis homing before printing and is used to detect whether the printer has a plate installed. When the system detects a missing plate, it automatically suspends printing to avoid device damage.
Check that the plate is properly installed. If the plate is not installed, place it properly in place.
Ensure that the plate is in good condition and is not loose or falling off.
Clean the surface of the plate to ensure that no foreign matter interferes with the detection.
Step 1: Check the pop-up prompt to confirm whether the plate is missing.
Step 2: Check and install the plate to ensure it is firmly in place.
Step 2: Click Retry