¶ 1. Phenomenon Description
The screen displays "Error, key: 2565, The heated bed is not heating as expected"
¶ 2. Cause Analysis
¶ 2.1 Mainboard problem
¶ 2.2 Hot bed problem
¶ 3. Troubleshooting and Solution
¶ 3.1 Remove the Bottom Cover
¶ 3.2 Check the wiring of the hot bed board and re-fix it
¶ 3.3 Measure the Voltage by Multimeter
If you do not have a multimeter or a professional measuring tool, skip this step. If you have a multimeter, measure the voltage output of the heating bed port on the mainboard to see if there is a 24V voltage output.
If there is no voltage, it means it is abnormal.Contact after-sales service cs@creality.com,please
If the mainboard of hot bed output voltage is normal, contact the official customer/after-sales service cs@creality.com to replace the hot bed kit.