¶ Troubleshooting and solution
- Please allow the printer to complete the self-check process. Once the self-check is complete, Please restart the printer.
- This can help refresh the system and potentially resolve any minor issues that may be affecting its performance.
- Check the firmware version installed on your printer. If your current firmware is not up to date, we advise updating it to the latest version. Please note that when upgrading to firmware version 1.2.9.12 for the first time, the printer will require a restart. However, subsequent firmware updates will not require this step.