The screen displays "Error, key: 2565, the heated bed is not heating as expected".
a. The heat bed fuse is damaged.
b. Heat Bed Power cable Open Circuit.
a. Remove the bottom cover.
b. Check the wiring on the hot bed plate and refasten it.
c. If you don't have a professional multimeter measuring tool, skip this step. If you have a professional multimeter measuring tool; measure whether the voltage output on the adjusting plate is normal or if the voltage measurement is abnormal, contact customer service/after-sales service to replace the heating bed board.
d. Please contact the official customer / after-sales service for replacement of the hot bed plate kit.