K1 Series Error Code Summary

Code	Screen Popup Content	Explanation	Solution
100	/	Copy U disk gcode file to local; Copy error, do not start printing	/
101	/	Printing process AI detects pasta phenomenon and suspends printing Possible reasons: 1. Use color filaments to trigger by mistake 2. Printing failure	1. If you can continue to print under the wrong trigger condition or manual judgment, you can click on either the printer screen/slicing software or Creality Cloud to continue printing 2. If the printing fails, clean the printer and restart again 3. Turn off the function in the System Settings - Camera -AI function
102	/	The current gcode file name is too long	/
103	AI detection prompt Key：103，A print quality problem has been detected and printing has been paused	The detection result of the first layer is abnormal, and the printing is suspended Possible reasons: 1. The first layer of the model is blown up 2. It is triggered incorrectly	1. If you can continue to print under the wrong trigger condition or manual judgment, you can click on either the printer screen/slicing software or Creality Cloud to continue printing 2. If the printing fails, clean the printer and restart again 3. Turn off the function in the System Settings - Camera -AI function
104	Error Key：104，Foreign object detected on the printing platform, printing paused	Abnormal detection of foreign matter in hot bed, suspend printing Possible reasons: 1. The surface of the printing platform has a special pattern triggered by mistake 2. The surface of the printing platform has residual glue white triggering by mistake 3. The printing platform is triggered by placing other items	/
108	/	Lidar offset correction failure	/
109	Error Key：109，Fan feedback exception	The pipe fan is abnormal. Stop printing	/
110	/	The primary MCU hardware connection is abnormal	/
111	/	The hardware connection of the hotend MCU is abnormal	/
112	/	The hot bed MCU hardware connection is abnormal	/
500	AI detection prompt Key：500，Printing quality problems detected by AI	Print process AI detects pasta phenomenon and only prompt.The hot bed MCU hardware connection is abnormal	/
501	Error Key：501，Heat break fan exception	The pipe fan is abnormal Possible reasons: 1. The cable terminal is loose; 2. During the installation, the fan is deadlock and cannot turn; 3. The fan is damaged	1. Remove the hotend cover and nozzle plate, check whether the screws fixing the heat dissipation block fall into the pipe fan, and tighten the screws fixing the heat dissipation block fan. 2. Reinsert the terminal of the pipe fan 3. Replace the pipe fan
502	Error Key：502，Mainboard fan exception	The mainboard fan is abnormal. Possible reasons: 1. The cable terminal is loose 2. During the installation, the fan is deadlock and cannot turn 3. The fan is damaged	/
503	/	If the first-layer detection is abnormal, only prompt.	/
504	AI detection prompt Key：504，Current file does not support flow detection	If the internet traffic detection is abnormal, only prompt.	/
505	AI detection prompt Key：505，AI LiDAR anomaly	Lidar doesn't exist, only prompt.	1. Check cable connections to the lidar 2. Replace the Lidar
506	AI detection prompt Key：506，AI LiDAR calibration failure	Lidar calibration failure, only prompt	/
507	AI detection prompt Key：507，AI LiDAR alignment failure	Lidar calibration failure, only prompt.	/
508	Error Key：508，Current storage space usage has reached %s, please clean up in time	/	/
2000	Error Key：2000，Unknown exception	Unable to update the MCU configuration because the MCU is closed	Re-startup first; Check connection
2001	Error Key：2001，Unknown exception	1. The register status of the E-axis driver IC cannot be read, and a timeout occurred 2. The communication wire between the mainboard and the hotend is in poor contact or interfered with, resulting in time-out of the hotend MCU communication	1. Reissue the hotend plate. 2. Reissue the hotend cable.
2002	/	The mainboard fails to connect	/
2014	/	The slicing distance is negative or greater than the entire moving length Possible reasons: 1. The problem of printing file, either without using official slicing software, or choosing the wrong model 2. System error	1. Check whether the official slicing software is used; whether the third-party slicing software configuration is officially provided; whether the official slicing software is selected for the right model 2. Restart the printer and then print again
2016	/	Printing is not paused, resume suspense	/
2019	/	The target temperature {0} is out of the setting range ({1}:{2})	/
2020	/	Homing error: {0}	/
2021	/	{0}Homing timeout error	/
2056	/	{0}-axis accelerometer unable to measure data	/
2057	/	Unknown Exception	/
2060	/	/	1. Unplug the hotend terminal 2. Replace the hotend connection cable 3. Re-startup
2065	/	Fail to set ADXL345 register [0x%x] to 0x%x: Got 0x%x. This typically indicates a connection problem (such as a wiring fault) or a faulty ADXL345 chip.	Replace the hotend board
2069	/	There is "M107 P3" code in the slicing file	Check whether the slicing software is the latest version and re-slice
2090	/	The timer goes off, which usually indicates that the mainboard is overloaded.	/
2091	/	Miss the next plan. This usually indicates an intermittent communication failure between the microcontroller and the mainboard.	/
2095	/	Must return to the origin first	/
2111	Error Key：2111，Unknown exception	The extrusion temperature is lower than the minimum temperature set by the printer configuration. The minimum extrusion temperature of CrealityOS is 170 degrees.	1. For slicing problems, please use the official slicing software or contact the official website to use the third-party slicing software configuration file provided by the official website. 2. For key2507 problems, stop printing and heat the nozzle. If the error ket2507 is reported, refer to the 2507 error troubleshooting.
2112	/	Movement exceeds maximum extrusion ({0}mm^2 vs {1}mm^2) <br /> Please refer to Maximum Extrusion Cross Section configuration option for related information	/
2113	/	Extrude fails to configure	/
2114	/	Extrusion without extruder	/
2115	/	Unknown value {0} in enumeration type {1}	/
2116	/	Invalid output format {0}	/
2117	/	Extra data at the end of the message	/
2118	/	Unable to query adxl345 fifo	/
2119	/	Invalid adxl345 id (got {0} vs {1}). This usually indicates a connection problem (e.g. a wiring fault) or a faulty adxl345 chip	/
2210	/	Unable to automatically load filament, extruder is below minimum temperature	/
2211		Pause Printing
2242		Reset to homing first: {0} {1} {2} [{3}]
2243		Out of range: {0} {1} {2} [{3}]
2252		The minimum value of parameter {0} must be {1}
2253		The maximum value of parameter {0} must be {1}
2283		Printer Not Ready
2294		Response Timeout	Export log and contact us cs@creality.com
2295		An attempt to restart MCU {0} fails
2298		Unable to update MCU {0} configuration because it has powered off
2299		Unable to configure MCU {0}
2300		MCU {0} error during configuration: {1}
2308		{0}-axis accelerometer fails to measure data
2313		Internal error while processing accelerometer data {0}
2340		Heater %s requested temperature (%.1f) is out of range (%.1f:%.1f)
2343		Main MCU connection timeout
2344		Hotend MCU connection timeout
2345		Hotbed MCU connection timeout
2503	Error Key：2503，Unknown exception	Unable to read Z-axis strain gauge data
2504	Error Key：2504，Unknown exception	Z-axis homing exception
2505	Error Key：2505，Unknown exception	Motor driver chip TMC exception Possible reasons: Overheating: Mainboard fan exception, low voltage: Printing speed too fast
2506	Error Key：2506，Unknown exception	Communication exception Possible reasons: Common problems: 1. hotend wire problem
2509	Error Key：2509，Unknown exception	Nozzle Sensor temperature exception
2510	Error Key：2510，Unknown exception	Hotbed Sensor temperature exception
2511	Error Key：2511，Unknown exception	Cavity temperature exception
2512		The main MCU chip temperature is abnormal
2513		The command format is incorrect
2514		The command parameter format is incorrect
3002		When no printing, the nozzle communication is abnormal, and the hotend wire on the mainboard is not plugged in properly Possible reasons: Check the terminal contact problem on the mainboard
2520		The reading of the pressure sensor timeout, that is, it takes 11ms to read HX711, but the actual HX711 is still not ready after more than 25ms. Possible reasons: Z-axis sensor chip is abnormal	Please contact cs@creality.com, if it happens frequently.
2521	Error Key：2521，Leveling Sensor Chip Anomaly or Sensor Damage	The pressure data reading is a fixed value, such as -1 Possible reasons: Z-axis sensor chip is abnormal or the sensor is damaged
2522	Error Key：2522，Level Sensor Data Transmission Anomaly	The pressure sensor cannot detect, that is, the collected pressure data does not change before and after placing a heavy object on the hot bed Possible reasons: Z-axis sensor chip is abnormal or the sensor is damaged
2523	Error Key：2523，Level Sensor Data Transmission Anomaly	During measurement, the serial port packet is lost, or the Z-axis is stuck and time out, resulting in loss of pressure data. Possible reasons: Z-axis sensor data transmission is abnormal
2524	Error Key：2524， Leveling sensor chip abnormality, sensor damage or environmental impact.	When the machine is stationary, the noise of the collected pressure data is too large Possible reasons: Z-axis sensor chip is abnormal, the sensor is damaged or affected by the environment
2526	Error Key：2526，Z-axis movement not smooth or lead screw rotation not smooth	The Z-axis motor lost steps during the leveling process, and after slowing down and retesting, it still lost steps Possible reasons: The Z-axis does not move smoothly, or the screw does not rotate smoothly
2527	Error Key：2527，Level Sensor Data Transmission Anomaly	During measurement, after triggering, the serial port packet loss causes incomplete motor step data received Possible reasons: Z-axis sensor data transmission is abnormal
2529	Error Key：2529，Leveling sensor chip abnormality, sensor damage or environmental impact.	G28 When the Z axis homing, the number of measurements exceeds the limit (maximum 20 times) Possible reasons: Z axis sensor chip is abnormal, the sensor is damaged or affected by the environment
2532	Error Key：2532，Abnormal wiring connection or poor contact	The synchronization wire between the two MCUs is not working properly (disconnected state) Possible reasons: Abnormal wiring connection or poor contact
2533	Error Key：2533，Parameter anomaly, please re-leve	CHECK_BED_MESH AUTO_G29=0, that is, leveling is not allowed, but the hot bed does not match the leveling data Possible reasons: Parameter exception
2560		Communication with the main MCU exception Possible reasons: Communication with the lower computer is lost, and the upper computer has not received data for more than 5 seconds	Check the wiring connection and restart
2561		Communication between the hotend with MCU is abnormal	Check the wiring connection and restart
2562		Communication between the hot bed with MCU is abnormal	Check the wiring connection and restart
2563		Communication between the rpi with MCU is abnormal	Check the wiring connection and restart
2564	Error Key：2564，The nozzle is not heating as expected	The hotend does not heat up as expected Possible reasons: The hotend heating has turned on, but the temperature does not rise	Check the ceramic heating block and thermal wiring, reinsert the terminals, if they are damaged, please contact cs@creality.com
2565	Error Key：2565，The heat bed is not heating as expected	The hot bed does not heat up as expected Possible reasons: The hot bed heating has turned on, but the temperature does not rise	Re-insert the hot bed wiring connection and check if the soldering position of the hot bed power supply is desoldered. If it is, please contact cs@creality.com