Q: I can’t install the package from the USB drive. What could be the reason?
A: This may be caused by missing runtime environments. Please download and install the official Microsoft runtime package. The same solution applies if HALOT BOX shows a missing DLL error.
64-bit package
32-bit package
Q: Can HALOT BOX set different parameter profiles for different resin?
A: Yes. In HALOT BOX’s param select page, you can customize different parameters for each resin.
Q: How can I send files over the network and monitor the printer?
A:
Q: For large and heavy models, can I use small supports?
A: No. Large models require Heavy supports.
For bulky models, it is recommended to hollow them and add drainage holes.
Q: When slicing process reaches the Export step, if I go back to Model step and export the STL file, will it include resin printing parameters and supports parameters?
A: No. The exported STL does not include resin settings or supports settings. The supports will be converted into part of the model geometry and cannot be edited.
Q: What should I do if the printer freezes during printing?
A: This issue may occur if the slicer version is incompatible with the device firmware version.
Q: The macOS version of HALOT BOX has compatibility issues and cannot print properly.
A: We have optimized the software’s performance to improve stability and user experience. Please try using the latest version of the software and firmware.
Q: The Windows version of HALOT BOX crashes every time I try to export a file to my local computer.
A: We have optimized the software’s performance to improve stability and user experience. Please try using the latest version of the software and firmware.
Q: Does HALOT BOX support adding supports between models?
A: Currently, it does not.