Question: The “Door security” reminder pop-up is annoying, and I have to close the UV light shield before the build plate can move down.
Answer: This feature is designed for safety. We do not recommend disabling it.
However, if the sensor is faulty or you need to disable the function, you can manually turn it off by navigate to [Settings]-[Print Settings]-[Door Security Reminder]
Question: The resin tank lifting and lowering speed seem too slow.
Answer: The motor speed for both lifting and lowering is configured in the system as an “S-curve” motion profile: slow speed at the “home position” and the “highest point” with acceleration in between.
Question: The light intensity is not adjustable. The default intensity of 6500 μW/cm² is too high, which may cause compatibility issues with third-party resins and reduce print accuracy. While other 16K printers allow light power adjustment.
Answer: We aim to reduce the operational difficulty for beginners, so this parameter is currently not user-adjustable. We recommend using official resins to avoid compatibility issues. We will continue to collect user feedback to decide whether to enable this function in the future.
Question: The bottom or surface of the printed model has a honeycomb pattern.
Answer: This is a common challenge for all printers using a matrix light source, as it can produce grid-like intersection marks on cured resin. We are optimizing our masking algorithm to minimize these patterns as much as possible.
Question: The printed model repeatedly detaches from the build plate.
Answer: For persistent adhesion issues: Please follow build plate adhesion issure solutions
Question: Printing fails in low temperatures, and the model does not adhere to the build plate.
Answer: Poor adhesion can be caused by resin being too cold. Please try the following:
Avoid printing in very low ambient temperatures. The recommended printing temperature is 20 °C – 45 °C.
If your printer is equipped with an AFU, enable the heating function and use automatic resin feeding for printing.
Question: How do I import a resin parameter pack?
Answer:
Connect to Creality Cloud. Once the connection is complete, the parameter pack will be imported automatically.
Alternatively, import the parameter pack manually via USB drive.