The touch screen display is incomplete
- Screen hardware issue
- Caused by firmware problem
- Screen line is in poor contact or damaged
- Disassemble the machine, disconnect and reconnect the display ribbon cable from the display screen mainboard. Similarly, check the display ribbon cable at the mainboard end, then power up for testing.
- Update the mainboard firmware to the latest version for testing.
- If conditions permit, you can try plugging the display screen into a nearby functioning device to test whether the display is still incomplete.
- After checking the above steps, if the problem still cannot be solved, please contact after-sales service cs@creality.com