¶ Unbox & Setup Video
Creality Hi Unbox Video
https://www.crealitycloud.com/post-detail/677f2b8c06c912fef1158073
Creality Hi Combo Unbox Video
https://www.crealitycloud.com/post-detail/677f2c2f06c912fef1158607
¶ To Our Dear Users
Thank you for choosing Creality. For your convenience, please read through this User Manual before you start and follow the instructions provided carefully.
Creality is always ready to provide you with high-quality services. If you encounter any issues or have any questions when using our products, please use the contact information at the end of this manual to contact us. To further improve your user experience, you can find more about our devices via the following methods:
You can also visit our official website (https://www.creality.com) to find information regarding software, hardware, contact information, device instructions, device warranty information, and more.
¶ Firmware Upgrade
- You can upgrade the firmware directly through the device screen;
- You can upgrade the firmware via the Creality Cloud OTA;
- Please visit the official website https://www.creality.com, click on “Support → Download Center ” , select the corresponding model to download the required firmware, (Or click on“Creality Cloud → Downloads → Firmware”) , after installation is complete,you can use it.
¶ Product Operation and After-Sales Service Information
- You can log in to the Creality Official Wiki (https://wiki.creality.com) to explore more detailed after-sales service tutorials.
- Or contact our after-sales service center at +86 755 3396 5666, or send e-mail to cs@creality.com.
¶ NOTES
- Do not use the printer in any way other than described herein in order to avoid personal injury or property damage;
- Do not place the printer near any heat source or flammable or explosive objects. We suggest placing it in a well-ventilated, cool and dustless environment;
- Do not expose the printer to a violent vibration or any other unstable environment, as this may cause poor print quality;
- Please use recommended filaments to avoid clogging of the extrusion head and causing damage to the machine;
- Do not use the power cable of other products during installation. Always use a grounded three-prong power outlet, which accompanies the printer;
- Do not touch the nozzle and the heated bed during operation to avoid burns or personal injury;
- Do not wear gloves or wraps while operating the machine to prevent entrapment of movable parts that could cause crushing and cutting injuries to bodily parts;
- Use the provided tools to clean the filament from the extruder in time taking advantage of the residual temperature after printing. Do not touch the extruder directly when cleaning, otherwise it may cause burns;
- Clean the printer frequently. Clean the printer body with a dry cloth regularly after powering off the printer, wipe away dust, bonded print filament and foreign objects on the guide rails;
- Children under 10 years old should not use the printer without supervision, otherwise it may cause personal injury;
- Users should comply with the laws and regulations of the corresponding countries and regions where the equipment is located (used), abide by professional ethics, pay attention to safety obligations, and strictly prohibit the use of our products or equipment for any illegal purposes; Creality will not be responsible for any violators' legal liability under any circumstance;
- Tip: Do not plug in or unplug wires on a charged basis.
¶ 1. About the Printer
¶ 2. Parts List
¶ 3. Assembly Procedure
¶ 3.1 Install Gantry Frame Assembly
¶ 3.2 Gantry Frame Motor Wiring
When installing the Z-axis motor covers, make sure the wires are pressed into the bottom of the wire channel to avoid the motor covers pinching the wires.
¶ 3.3 Install Spool Holder Assembly and Rotate Screen
¶ 3.4 Equipment Wiring
¶ 4. About the Power-on Guide and User Interface
¶ 4.1 Power-on guide
If any abnormalities occur during the self-check process, please refer to the FAQ to check for possible machine malfunctions;
Alternatively, scan the QR code for “fault reporting" to report the machine issue and seek assistance from the after-sales service for problem resolution.
The current interface is for reference only. Due to the continuous upgrading of functions, it shall be subject to the latest software/firmware UI published on the official website.
¶ 4.2 Overview of Equipment Interface
The current interface is for reference only. Due to the continuous upgrading of functions, it shall be subject to the latest software/firmware UI published on the official website.
¶ 5. First Print
¶ 5.1 Filament Loading
¶ 5.2 LAN Printing
Scan the QR code below to download the latest slicing software;
Tips:The computer and printer must be connected to the same LAN
The current interface is for reference only. Due to the continuous upgrading of functions, it shall be subject to the latest software/firmware UI published on the official website.
¶ 5.3 Creality Cloud printing
The current interface is for reference only. Due to the continuous upgrading of functions, it shall be subject to the latest software/firmware UI published on the official website.
¶ 5.4 USB flash disk Printing
The current interface is for reference only. Due to the continuous upgrading of functions, it shall be subject to the latest software/firmware UI published on the official website.
¶ 6. Functional Specification
¶ 6.1 RFID Filament Recognition
① Please use the RFID scanning function when the machine is not printing, as filament information will not be automatically recorded while printing;
② A "beep" sound indicates successful filament information reading;
③ The RFID-scanned filament information appears on the display screen. The user can click to edit, and after editing, click “OK” to save the filament information. At this point, the user can remove the old filament and replace it with a new one.
¶ 6.2 Auto Retraction
Do not manually retract the filament. Pulling out the filament manually may leave residue inside the extruder, and cause a blockage!
The current interface is for reference only. Due to the continuous upgrading of functions, it shall be subject to the latest software/firmware UI published on the official website.
¶ 7. Connecting CFS for Use
¶ 1. Connecting CFS
It is recommended to place the Creality Hi on the left side and CFS on the right side. You can adjust the placement of the printer and CFS according to the actual usage environment.
As shown in the picture, please attach the buffer to the upper corner of the gantry. Pay attention to the direction of the buffer, with the single filament tube facing upwards and the four filament tubes facing downwards.
First, cut a 60cm piece of PTFE tube. Then insert one end of the PTFE tube into the CFS filament inlet (Position A); insert the other end into the buffer (Position B, it can be inserted into any one of the four filament tubes).
First, cut a 65cm piece of PTFE tube, then follow steps A, B, and C to connect the buffer and Creality Hi. When connecting a PTFE tube to the outlet of the buffer, you need to push upwards on the buffer handle to eject the outlet start fitting, then insert the PTFE tube into the outlet. Once you release the buffer handle, the PTFE tube should be naturally secured. If the PTFE tube is not secured, repeat this process.
Connecting CFS to Buffer 485 Communication Cable: There are two 485 communication cables, the shorter one is used to connect the CFS to the buffer. Note, insert the bent connector into position C on the buffer and the straight connector into position D on the CFS (either of the two 485 ports on the CFS can be used).
Connecting the communication cable between CFS and Creality Hi 485: This cable has 6-pin straight connectors on both ends, with no distinction between front and back. One end should be plugged into position e on the CFS, and the other end should be plugged into position f on the machine interface.
(1) The above cutting dimensions of the PTFE tube are calculated based on the optimal distance of 15-20cm that needs to be mained between CFS and Creality Hi, and are provided for reference only;
(2) If the ends of the cut PTFE tube are deformed, they need to be manually restored to a circular shape, otherwise, it may easily cause jamming.
¶ 2. Connecting Multiple CFS
A single Creality Hi main unit can connect at most 4 CFS boxes. The connection method is shown in the diagram.
If it is necessary to connect 2 or more CFS boxes, it is recommended to use a power adapter to avoid overloading the Creality Hi host power supply, which could cause other issues. The external power adapter interface is located at the bottom right on the back of the CFS device. Only one external power adapter is needed to supply power for 1 to 4 CFS devices, and it can be plugged into the power interface of any one of the CFS devices.
¶ 3. CFS Filament Editing/Loading
It is recommended to use Creality RFID materials. When the CFS is connected for the first time, the device defaults to device number 1. Within the CFS, the slots from left to right are A, B, C, and D. The Creality Hi main unit corresponds to 1A, 1B, 1C, and 1D. If additional CFS devices are added, they will be numbered sequentially, with corresponding slots being 2A, 2B, 2C, 2D, and so on.
After connecting the Creality Hi main unit and the CFS, power them on, wait for the main unit to enter the system, and for the CFS device to complete its self-test. Place the filament spool into the CFS compartment, insert the filament connector into the corresponding PTFE tube, and gently push in the filament. The CFS will detect the filament loading and automatic unloading. Release the filament once the CFS device starts automatic loading.
Wait for the first spool to complete the automatic loading and retraction process. Once it stops, you can install the second spool of filament. If the previous spool's loading and retraction process is not completed, the system will not respond to other filament loading commands.
Through automatic loading, the system will read the RFID information, displaying the filament type, color, remaining amount, and other information. Check whether the filament information displayed on the Creality Hi main unit matches the corresponding filaments in the CFS compartments.
¶ 4. Filament replacement for CFS
If the filaments are exhausted, remove the empty spool and follow step 3 to install new filaments. If the filaments are not exhausted, after performing the unloading procedure on the Creality Hi main unit, the filaments will remain in the Teflon tube. Once the CFS stops operating, remove the filament spool and gently pull out the consumables from the Teflon tube. Then, follow step 3 to install new filament.
If using non-RFID filament or third-party filament, after the CFS automatic filament feeding, the filament position on the printer screen will display “?”. You will need to manually edit the filament information. The method is the same as explained in the previous section 5.1.
If the filament information is unable to read and the filament information is also NOT manually edited, "unknown filament" will be displayed during printing. However, it will not affect normal printing. The printer will not display corresponding filament parameters. You need to manually select the filament for slicing.
¶ 8. Introduction of CFS
For more information about CFS, please refer to CFS (Creality Filament System)
¶ 9. Equipment Maintenance
¶ 1. Platform plate removal and maintenance
① Don't bend too much for daily use to prevent deformation and unusability;
② The printing platform is a perishable part, and it is recommended to replace it regularly to ensure that the first layer of the model sticks properly.
¶ 2. Optic Axis Maintenance
It is recommended to purchase lubricating grease for periodic lubrication maintenance of the optic axis and guide rail areas.
¶ 3. X-axis Belt Tension Adjustment
If the cutter fails to cut through the filament, adjust the X-axis belt tension; Loosen the screws as shown in the diagram to automatically release the belt tension, then tighten the screws.
¶ 4. PTFE Tube Replacement
During multi-color printing, a worn PTFE tube can cause feeding issues. recommend users check the condition of the PTFE tube weekly. If any wearis found,please replace it promptly to avoid affecting normal printiing.
¶ 10. Specifications
Due to the differences between different machine models, the actual objects and the images may differ. Please refer to the actual machine. The final explanation rights shall be reserved by Shenzhen Creality 3D Technology Co., Ltd.