Purpose of Writing:
3D scanning is a process that involves real-time collection, processing, and rendering of large amounts of 3D data, which places high demands on a computer's computing power, graphics processing, and memory bandwidth. Just as a high-performance sports car requires a highway, your scanner also needs a computer with sufficient performance to fully realize its potential.
If the computer's performance is not up to par, you may encounter the following issues:
This guide aims to help you:
Understanding Core Hardware Specifications: Taking Windows as an Example
| Platform | Ferret series | Otter series | Raptor | Raptor X / Raptor Pro | Sermoon series |
|---|---|---|---|---|---|
| Windows（Recommended configuration） | OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 12th Gen or above GPU: NVIDIA GeForce RTX 3060 (or higher) Memory (RAM): 16 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 12th Gen or above GPU: NVIDIA GeForce RTX 3060 (or higher) Memory (RAM): 16 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 12th Gen or above GPU: NVIDIA GeForce RTX 3060 (6GB VRAM) or higher Memory (RAM): 32 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 13 or above GPU: NVIDIA 4060 (8GB VRAM) or higher Memory (RAM): 32 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 13 or above GPU: NVIDIA 4060 (8GB VRAM) or higher Memory (RAM): 32 GB or more |
| Windows（The lowest configuration） | OS: Windows 10 / 11 (64-bit only) CPU: Intel i5-Gen8 Memory (RAM): 8 GB Software version:≥V2.3.0 |
OS: Windows 10 / 11 (64-bit only) CPU: Intel i5-Gen8 Memory (RAM): 8 GB Software version:≥V2.3.0 |
OS: Windows 10 / 11 (64-bit only) CPU: Intel i5-Gen8 Memory (RAM): 8 GB Software version:≥V3.3.0 |
OS: Windows 10/11 (64-bit only) CPU: i7-Gen7 GPU: NVIDIA (6GB VRAM) RAM: 16GB Software version:≥V3.3.0 |
OS: Windows 10/11 (64-bit only) CPU: i7-Gen7 GPU: NVIDIA (6GB VRAM) RAM: 16GB Software version:≥V4.1.2 |
| macOS（Recommended configuration） | OS: macOS 14 or above CPU: Apple M2/M3/M4 Memory (RAM): 16 GB or more |
OS: macOS 14 or above CPU: Apple M2/M3/M4 Memory (RAM): 16 GB or more |
OS: macOS 14 or above CPU: Apple M2/M3/M4 Memory (RAM): 32 GB or more |
OS: macOS 14 or above CPU: Apple M3/M4 Memory (RAM): 32 GB or more |
OS: macOS 14 or above CPU: Apple M3/M4 Memory (RAM): 32 GB or more |
Note: The following recommended results have been verified through testing and will continue to be tested and updated. :）
| Manufacturers | Series | Currently supported graphics card models |
Recommendation rate |
|---|---|---|---|
| NVIDIA | GeForce 50 series | RTX5080 | ️⭐️⭐️⭐️⭐️⭐️ |
| RTX5060 | ️⭐️⭐️⭐️⭐️⭐️ | ||
| GeForce 40 series | RTX4080super | ️⭐️⭐️⭐️⭐️ | |
| RTX4060 | ️⭐️⭐️⭐️⭐️ | ||
| GeForce 30 series | RTX3080Ti | ️⭐️⭐️⭐️ | |
| RTX3060 | ️⭐️⭐️⭐️ | ||
| GeForce 20 series | RTX2080super | ️⭐️⭐️ | |
| RTX2060 6GB | ️⭐️⭐️ | ||
| GTX 1660super 4G | ️⭐️ | ||
| GeForce 10 series | GTX 1080 Ti | ️⭐️ | |
| GTX 1060 3GB | ️⭐️ | ||
| Apple | M series chips |
M4 | ️⭐️⭐️⭐️⭐️⭐️ |
| M3 | ️⭐️⭐️⭐️⭐️ | ||
| M2 | ️⭐️⭐️⭐️ | ||
| M1 | ️⭐️⭐️ |
Note: Google Pixel series are not recommended for use; Samsung phones with Exynos chips, some phones with MediaTek Dimensity or Huawei Kirin chips, and devices running HarmonyOS are not supported.
| Ferret/ Otter Series | Raptor series/Sermoon S1 | ||
|---|---|---|---|
| Android | Chip | Qualcomm Snapdragon 8gen1 or above | Qualcomm Snapdragon 8gen3 or above |
| Operation System | Android 10.0+ | Android 10.0+ | |
| RAM | 8GB + | 12GB + | |
| iOS | Chip | A15 or higher | A16 or higher |
| Operation System | iOS 15+ | iOS 15+ | |
| RAM | 6GB + | 8GB + | |
Recommended Phone models' examples:
| Platform | Ferret Series | Otter Series | Raptor/Raptor X | Raptor Pro | Sermoon S1 |
|---|---|---|---|---|---|
| Android | Samsung: S24 Series Xiaomi: 14 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S24 Series Xiaomi: 14 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S25 Series Xiaomi: 15 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S25 Series Xiaomi: 15 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S25 Series Xiaomi: 15 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
| iOS | iPhone 14 | iPhone 14 | iPhone 14pro | iPhone 15pro | iPhone 15pro |
Phone models examples for the lowest configuration:
| Ferret Series | Otter Series | Raptor/Raptor X | Raptor Pro | Sermoon S1 | |
|---|---|---|---|---|---|
| Android | Samsung: S21 Series Xiaomi: 12 Series OPPO: Find X5 Pro Vivo: X100 Honor: Magic 4 |
Samsung: S21 Series Xiaomi: 12 Series OPPO: Find N3 Vivo: X90 pro+ Honor: Magic 4 |
Samsung: S22 Series Xiaomi: 12 Series OPPO: Find N3 Vivo: X90 pro+ Honor: Magic 5 |
Samsung: S22 Series Xiaomi: 15 Series OPPO: Find N3 Vivo: X90 pro+ Honor: Magic 5 |
Samsung: S22 Series Xiaomi: 15 Series OPPO: Find N3 Vivo: X90 pro+ Honor: Magic 5 |
| iOS | iPhone 11 | iPhone 12 | iPhone 13 | iPhone 14 | iPhone 14 |
Due to chip compatibility or system limitations, the following models are currently not supported for connection with the CrealityScan software.
| Platform/CPU | Tensor G4 | MediaTek Dimensity 9500 / 9400 / 9300 / 8500 / 8300 | Huawei Kirin 9020 / 9000S / 8020 |
|---|---|---|---|
| Android | Google Pixel 10 Pro Google Pixel 10 Pro Fold Google Pixel 10 Pro XL |
OnePlus Ace6 Ultimate Edition vivo X300 vivo X300 Pro vivo X200 Series vivo X100 Series OPPO Find X8 Series Honor Magic8 Pro Air Honor Power 2 Redmi K90 Ultimate Edition Redmi Turbo 5 Redmi Note 15 Pro+ Realme GT Neo6 |
Mate 70 Series Mate X6 Mate 60 Series Pura 80 Series Nova 14 Ultra |
Definition and Interpretation: This is the most direct and accurate method of judgment. The built-in performance testing tool in the Creality scanning software will comprehensively evaluate your CPU, memory, graphics card, and driver environment, and provide a clear result of the computer performance test.
Operation and Interpretation:
External power supply: For laptops, when performing wired scanning, it is essential to connect the power adapter and switch to the "High Performance" power plan. This will lift the system's power consumption restrictions on hardware, allowing the CPU and graphics card to operate at full capacity.