Purpose of Writing:
3D scanning is a process that involves real-time collection, processing, and rendering of large amounts of 3D data, which places high demands on a computer's computing power, graphics processing, and memory bandwidth. Just as a high-performance sports car requires a highway, your scanner also needs a computer with sufficient performance to fully realize its potential.
If the computer's performance is not up to par, you may encounter the following issues:
This guide aims to help you:
Understanding Core Hardware Specifications: Taking Windows as an Example
CPU (Central Processing Unit): It can be regarded as the "brain" of a computer, responsible for the calculation and stitching of 3D data. A higher clock speed and more cores mean faster point cloud stitching and model calculation speeds, significantly reducing the time you wait for processing. It is recommended to use Intel Core i7 or Intel Core Ultra processor or above. AMD is not recommended at present due to stability and compatibility reasons.
GPU (Graphics Processing Unit) and Graphics Card Type: These two concepts are highly related. The GPU is the core chip of the graphics card, while the graphics card is a complete hardware assembly that integrates the GPU, video memory, etc. It is the "engine" of the 3D scanning experience, mainly responsible for real-time processing and rendering of 3D images. It directly determines the smoothness of the preview screen and the fineness of model rendering.
Graphics Card Brand and Series:
Graphics Card Model:
Video Memory (VRAM): At least 6GB or more. VRAM is the "dedicated memory" of the graphics card, used to store textures and 3D model data. During high-precision scanning, the model data volume is huge. Large VRAM can ensure that all data can be quickly called and processed, avoiding stuttering and rendering errors due to insufficient VRAM. For scanners like Raptor pro/X and Sermoon series that include large-scale cross-line modes, the data volume is even larger, and it is recommended to increase VRAM to 8GB.
RAM (Random Access Memory): Memory is the "workbench" of the CPU. 3D scanning, especially high-precision scanning, generates massive point cloud data. Sufficient memory ensures that this data can be smoothly loaded and processed. If the memory is insufficient, the software may limit the number of scanning points, preventing fine scanning and even causing errors or crashes during processing. Large-capacity memory ensures the system has sufficient "working space", avoiding the slow hard disk being used as virtual memory due to insufficient memory, which can cause stuttering. Therefore, for infrared structured light scanners like Ferret and Otter series, 16GB is currently the recommended starting point for a smooth experience. For blue line laser scanners such as Raptor and Sermoon series, which generate more point cloud data during laser point cloud scanning, it is recommended to increase RAM to 32GB and 64GB.
| Platform | Ferret series | Otter series | Raptor | Raptor X / Raptor Pro | Sermoon series | Pika |
|---|---|---|---|---|---|---|
| Windows（Recommended configuration） |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 12th Gen or above GPU: NVIDIA GeForce RTX 3060 (or higher) OR: CPU：3rd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ B390/B370 GPU Memory (RAM): 16 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 12th Gen or above GPU: NVIDIA GeForce RTX 3060 (or higher) OR: CPU：3rd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ B390/B370 GPU Memory (RAM): 16 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 12th Gen or above GPU: NVIDIA GeForce RTX 3060 (6GB VRAM) or higher OR: CPU：3rd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ B390/B370 GPU Memory (RAM): 32 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 13 or above GPU: NVIDIA 4060 (8GB VRAM) or higher OR: CPU：3rd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ B390/B370 GPU(RaptorX does not support Blue Laser mode) Memory (RAM): 32 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 13 or above GPU: NVIDIA 4060 (8GB VRAM) or higher OR: CPU：3rd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ B390/B370 GPU Memory (RAM): 32 GB or more |
OS: Windows 10 / 11 (64-bit only) CPU: Intel Core i7 13 or above GPU: NVIDIA 3060 (8GB VRAM) or higher OR: CPU：3rd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ B390/B370 GPU Memory (RAM): 32 GB or more |
| Windows（The lowest configuration） | OS: Windows 10 / 11 (64-bit only) CPU: Intel i5-Gen8 Memory (RAM): 8 GB Software version:≥V2.3.0 |
OS: Windows 10 / 11 (64-bit only) CPU: Intel i5-Gen8 Memory (RAM): 8 GB Software version:≥V2.3.0 |
OS: Windows 10 / 11 (64-bit only) CPU: Intel i5-Gen8 Memory (RAM): 8 GB Software version:≥V3.3.0 |
OS: Windows 10/11 (64-bit only) CPU: i7-Gen7 GPU: NVIDIA (6GB VRAM) OR: CPU：2nd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ 140V/130V/140T GPU(RaptorX does not support Blue Laser mode) RAM: 16GB Software version:≥V3.3.0 |
OS: Windows 10/11 (64-bit only) CPU: i7-Gen7 GPU: NVIDIA (6GB VRAM) OR: CPU：2nd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ 140V/130V/140T GPU RAM: 16GB Software version:≥V4.1.2 |
OS: Windows 10/11 (64-bit only) CPU: i7-Gen7 GPU: NVIDIA (6GB VRAM) OR: CPU：2nd Gen Intel® Core™ Ultra iGPU：Intel® Arc™ 140V/130V/140T GPU RAM: 16GB Software version:≥V4.2.3 |
| macOS（Recommended configuration） | OS: macOS 14 or above CPU: Apple M2 or later Memory (RAM): 16 GB or more |
OS: macOS 14 or above CPU: Apple M2 or later Memory (RAM): 16 GB or more |
OS: macOS 14 or above CPU: Apple M2 or later Memory (RAM): 32 GB or more |
OS: macOS 14 or above CPU: Apple M3 or later Memory (RAM): 32 GB or more |
OS: macOS 14 or above CPU: Apple M3 or later Memory (RAM): 32 GB or more |
OS: macOS 14 or above CPU: Apple M3 or later Memory (RAM): 32 GB or more |
Note: The following recommended results have been verified through testing and will continue to be tested and updated. :）
| Manufacturers | Series | Currently supported graphics card models |
Recommendation rate |
|---|---|---|---|
| NVIDIA | GeForce 50 series | RTX5080 | ️⭐️⭐️⭐️⭐️⭐️ |
| RTX5060 | ️⭐️⭐️⭐️⭐️⭐️ | ||
| GeForce 40 series | RTX4080super | ️⭐️⭐️⭐️⭐️ | |
| RTX4060 | ️⭐️⭐️⭐️⭐️ | ||
| GeForce 30 series | RTX3080Ti | ️⭐️⭐️⭐️ | |
| RTX3060 | ️⭐️⭐️⭐️ | ||
| GeForce 20 series | RTX2080super | ️⭐️⭐️ | |
| RTX2060 6GB | ️⭐️⭐️ | ||
| GTX 1660super 4G | ️⭐️ | ||
| GeForce 10 series | GTX 1080 Ti | ️⭐️ | |
| GTX 1060 3GB | ️⭐️ | ||
| Apple | M series chips |
M4 | ️⭐️⭐️⭐️⭐️⭐️ |
| M3 | ️⭐️⭐️⭐️⭐️ | ||
| M2 | ️⭐️⭐️⭐️ | ||
| M1 | ️⭐️⭐️ | ||
| Intel | 3rd Gen Intel® Core™ Ultra With Arc™ B390/B370 GPU | CPU 388H / 368H / 358H with Arc B390 | ️⭐️⭐️⭐️⭐️⭐️ |
| CPU 338H with Arc B370 | ️⭐️⭐️⭐️⭐️ | ||
| 2nd Gen Intel® Core™ Ultra With Arc™ 140V/130V/140T GPU | CPU 288V / 268V / 266V / 258V / 256V with Arc 140V CPU 255H with Arc 140T GPU | ️⭐️⭐️⭐️ | |
| CPU 238V / 236V / 228V / 226V with Arc 130V | ️⭐️⭐️ |
Note: Google Pixel series are not recommended for use; Samsung phones with Exynos chips, some phones with MediaTek Dimensity or Huawei Kirin chips, and devices running HarmonyOS are not supported.
| Ferret/ Otter Series | Raptor series/Sermoon S1 | Pika | ||
|---|---|---|---|---|
| Android | Chip | Qualcomm Snapdragon 8gen1 or above | Qualcomm Snapdragon 8gen3 or above | Qualcomm Snapdragon 8gen4 or above |
| Operation System | Android 10.0+ | Android 10.0+ | Android 10.0+ | |
| RAM | 8GB + | 12GB + | 12GB + | |
| iOS | Chip | A15 or higher | A16 or higher | A18 or higher |
| Operation System | iOS 15+ | iOS 15+ | iOS 15+ | |
| RAM | 6GB + | 8GB + | 8GB + | |
Recommended Phone models' examples:
| Platform | Ferret Series | Otter Series | Raptor/Raptor X | Raptor Pro | Sermoon S1 | Pika |
|---|---|---|---|---|---|---|
| Android | Samsung: S24 Series Xiaomi: 14 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S24 Series Xiaomi: 14 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S25 Series Xiaomi: 15 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S25 Series Xiaomi: 15 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S25 Series Xiaomi: 15 Series Redmi: K70 Pro OPPO: Find N3 Vivo: X90 Pro+ Honor: Magic 5 |
Samsung: S26 Series Xiaomi: 17 Series OPPO Find X9 Ultra Honor Magic 8 Pro |
| iOS | iPhone 14 | iPhone 14 | iPhone 14pro | iPhone 15pro | iPhone 15pro | iPhone 16pro |
Phone models examples for the lowest configuration:
| Ferret Series | Otter Series | Raptor/Raptor X | Raptor Pro | Sermoon S1 | Pika | |
|---|---|---|---|---|---|---|
| Android | Samsung: S21 Series Xiaomi: 12 Series OPPO: Find X5 Pro Vivo: X100 Honor: Magic 4 |
Samsung: S21 Series Xiaomi: 12 Series OPPO: Find N3 Vivo: X90 pro+ Honor: Magic 4 |
Samsung: S22 Series Xiaomi: 12 Series OPPO: Find N3 Vivo: X90 pro+ Honor: Magic 5 |
Samsung: S22 Series Xiaomi: 15 Series OPPO: Find N3 Vivo: X90 pro+ Honor: Magic 5 |
Samsung: S22 Series Xiaomi: 15 Series OPPO: Find N3 Vivo: X90 pro+ Honor: Magic 5 |
Samsung: S23 Ultra Xiaomi: 15 Series |
| iOS | iPhone 11 | iPhone 12 | iPhone 13 | iPhone 14 | iPhone 14 | iPhone 14 |
Due to chip compatibility or system limitations, the following models are currently not supported for connection with the CrealityScan software.
| Platform/CPU | Tensor G4 | MediaTek Dimensity 9500 / 9400 / 9300 / 8500 / 8300 | Huawei Kirin 9020 / 9000S / 8020 |
|---|---|---|---|
| Android | Google Pixel 10 Pro Google Pixel 10 Pro Fold Google Pixel 10 Pro XL |
OnePlus Ace6 Ultimate Edition vivo X300 vivo X300 Pro vivo X200 Series vivo X100 Series OPPO Find X8 Series Honor Magic8 Pro Air Honor Power 2 Redmi K90 Ultimate Edition Redmi Turbo 5 Redmi Note 15 Pro+ Realme GT Neo6 |
Mate 70 Series Mate X6 Mate 60 Series Pura 80 Series Nova 14 Ultra |
Definition and Interpretation: This is the most direct and accurate method of judgment. The built-in performance testing tool in the Creality scanning software will comprehensively evaluate your CPU, memory, graphics card, and driver environment, and provide a clear result of the computer performance test.
Operation and Interpretation:
External power supply: For laptops, when performing wired scanning, it is essential to connect the power adapter and switch to the "High Performance" power plan. This will lift the system's power consumption restrictions on hardware, allowing the CPU and graphics card to operate at full capacity.