¶ Issue Description
After scanning and pointcloud fusion, unnatural "bumps" or protrusions appear on the model surface at the locations where markers were placed.
¶ Possible Cause
Markers have a physical thickness. During scanning, the scanner treats the markers as part of the object's surface, resulting in protrusions on the final mesh model.
| Show "Markers" | Hide "Markers" |
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¶ Solutions
1. During point cloud Fusion, make sure to enable the "Remove Markers" option.
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| "Remove Markers" disabled | "Remove Markers" enabled |
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Q: I enabled "Remove Markers", but bumps still appear on the model surface. What should I do?
A: This is usually caused by incomplete scan data. You can continue scanning by clicking the icon shown in the image below to capture the object from additional angles and supplement the missing data.
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Q: If I need to use the Alignment function, will enabling "Remove Markers" affect the alignment?
A: No, you can still use the Alignment function normally.
2. If bumps persist after using "Remove Markers", you can delete them manually.
- Use the Lasso selection or Rectangle selection tool to select the protruding data. Click Delete, then save the changes.
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- You can then manually fill the hole by enabling the "Fill Small Holes" function during Meshing or by using the "Hole Filling" function in the Mesh Processing.
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3. Change marker placement (suitable for small objects)
In addition to the above methods, you can try placing markers on the surrounding environment rather than on the object itself. This method is particularly suitable for small‑sized objects.
