How to get better model details?
① During the scanning process, adjust the exposure time of the IR camera to achieve moderate exposure. Overexposure is red, and underexposure is blue.
② Try to maintain the optimal scanning distance. Generally, the closer the scanner is to the object, the better the details will be without losing tracking.
③ When optimizing point clouds, you need to set a smaller point distance: for example, when the object size is small, the point distance can be set to 0.1mm.
④ When constructing a mesh, the number of facets in the model should be set large enough.
For more scanning tips, please visit: https://wiki.creality.com/zh/3d-scanner/otterlite
How do I scan the bottom of an object?
① Creaity Scan provides the function of multi-project stitching, which can obtain a complete model of the object through multiple scanning and stitching;
② First scan the visible part to get a partial model, pause the scan, then flip the object over and continue the tracking scan by rescanning the previously scanned part to get the complete model .
When should I use marker mode or texture mode?
When the geometric features of the object surface are not rich, you can stick the reflective markers included in the package on the object and scan it in marker mode. When the object surface has rich texture, you can directly scan it in texture mode.
Under what circumstances is it necessary to connect the USB2.0 power cable?
When the computer cannot connect to the scanner due to insufficient power supply, you can use this charging cable to connect an external charger to power the scanner;
When the scanner is connected to the computer's USB 3.0 port and has sufficient power supply, and is not connected through an expansion dock, there is generally no need to connect an additional charging cable.
When is calibration required?
when the instrument is not used for a long period of time (e.g. a week ) or before high-precision scanning is required .
Note: The 3D scanner is a high-precision device. Please store it properly and handle it with care. Do not bump or drop it to avoid loss of accuracy or damage.
Can the calibration plates be used interchangeably?
Each calibration plate is unique and corresponds to each scanner. They cannot be used interchangeably. When using it for the first time, you need to scan the QR code on the back of the calibration plate to bind it, otherwise it will affect the calibration accuracy.
What precautions should be taken when storing calibration plates?
After each use, please carefully put the calibration plate back into the bag and keep it properly. Do not contaminate, scratch, or squeeze the calibration plate with heavy objects to avoid loss or damage of the calibration plate.
How to perform calibration?
Connect the scanner to the computer, open the Creality Scan software, enter the [Device] interface, click [Calibration] and follow the animation prompts to calibrate.
How to charge LiteBridge?
Use a USB2.0 data cable with a charger below 20W to charge. Normally, 80% of the charge is completed in 1 hour. Please avoid charging in an environment above 40 degrees, which will trigger the charging protection mechanism of LiteBridge and stop charging until the temperature drops below 40 degrees.
Windows cannot connect to the scanner?
If you are using a desktop computer, it is recommended to connect it to the USB 3.0 port on the back of the host (USB 3.0 and above ports are usually blue / red ) ;
Confirm to use Windows 10/11 64-bit system;
Scanner software Creality The Scan installation path must be in English.
What should I do if the Creality Scan on Windows system can not preview point cloud?
Use the provided charging cable to connect an external charger to ensure that the scanner is powered normally;
Open Windows Device Manager and check if there is a " Creality Otter Lite... " related camera in " Cameras " ;
Open Windows Settings - Privacy - Camera , confirm whether the system camera permission is turned on, and confirm whether the desktop application has permission to access the camera.
What should I do if the Creality Scan on Mac system can not preview point cloud?
Use the provided charging cable to connect an external charger to ensure that the scanner is powered normally;
The scanner is updated to the latest firmware version;
Use a separate adapter (the scanner comes with a USB - A to USB -C adapter ) , and try not to use a multi-function, multi-device USB adapter ;
Creality Scan is installed directly in the computer application directory. Do not install it in a subdirectory under the application directory.
In Windows system, what should I do if the USB3.0 interface is identified as USB2.0?
You can try to quickly reinsert the USB cable, or connect the USB 3.0 port first, and then connect it to the USB C port of the scanner .
For more questions, please visit: https://wiki.creality.com/en/3d-scanner/otterlite